Returns & Exchanges Policy
At Olivia & Grace Giftware, we want you to love your fashion finds. If you are not completely satisfied with your purchase, we offer easy returns within 30 days of delivery for a full refund or store credit.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Securely pack your items in their original packaging, ensuring all tags are attached and the garment is in unworn condition.
- 3.Ship It Back
Print your prepaid shipping label and drop off the package at any authorized carrier location near you.
- 4.Receive Your Refund
Once our team inspects your return, we will process your refund to your original payment method within 5-7 business days.
