Frequently Asked Questions

Everything you need to know about shopping with Olivia & Grace Giftware.

How long will it take to receive my order?

Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for those needing their fashion pieces sooner.

What is your return policy for gift items?

We offer a 30-day return policy for all unworn and unused items in their original packaging. Please ensure tags remain attached to be eligible for a full refund or exchange.

Are your jewelry and accessories hypoallergenic?

Yes, we prioritize quality and comfort. Most of our jewelry collection is crafted from lead-free and nickel-free materials to ensure they are safe for sensitive skin.

Can I include a personalized gift message with my purchase?

Absolutely. During the checkout process, you will find an option to include a complimentary handwritten note to make your gift extra special.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay for a secure checkout experience.

How do I care for my Olivia & Grace fashion pieces?

To maintain the longevity of your items, we recommend avoiding contact with perfumes and water. Store your giftware in a cool, dry place and use a soft cloth for cleaning.